Privacy Policy – 777tez Pakistan Online Gaming Platform

1. Who We Are

This Privacy Policy describes the data practices of 777tez ("777tez," "we," "us," "our"), the operator of the online gaming and betting platform accessible at https://777tez.ws and through associated mobile web interfaces.

777tez is the data controller for personal information collected through the platform. This means we are responsible for deciding how and why your personal data is processed, and we are accountable for ensuring that processing is carried out lawfully and transparently.

We have written this policy specifically for Pakistani players. The platform is designed and operated with Pakistani users in mind, and our data practices reflect that focus. We use local payment methods, serve Pakistani markets, and understand the specific context in which our players use the platform.

2. Data We Collect

777tez collects personal data from you in several ways – directly when you register and use the platform, automatically through your device and browsing behaviour, and from third parties such as payment processors and identity verification services. Here is a breakdown of what we collect and when.

2.1 Registration & Account Data

When you create a 777tez account, we collect the following information as part of the registration process:

• Full legal name as it appears on your CNIC or other government-issued identification
• Date of birth, used to verify that you meet the 18+ age requirement
• Mobile phone number, which serves as your primary account identifier and contact channel
• Email address, where provided, used for account notifications and promotional communications you have opted into
• Username and password (passwords are stored in hashed form – 777tez staff cannot access your raw password)
• Device information at the time of first registration including device type and operating system

2.2 Identity Verification Data

777tez is required to verify the identity of players, particularly in connection with withdrawals above certain thresholds and to comply with our obligations to prevent underage gambling and financial crime. Verification data may include:

• A copy of your Computerised National Identity Card (CNIC) or other government-issued photo ID
• A selfie or live photo used to match your face to your ID document
• Proof of your payment method, such as a screenshot of your Easypaisa or JazzCash account showing your name and number
• Source of funds documentation in cases where this is required by our risk management procedures

2.3 Transaction & Gaming Data

All financial transactions and gaming activity on the 777tez platform generate records that we maintain as part of our operational and legal obligations:

• Deposit and withdrawal history including amounts, dates, times, and payment methods used
• Gaming activity records including game sessions, bets placed, outcomes, and account balance changes
• Bonus claims and wagering progress records
• Customer support interactions including chat transcripts and email correspondence

2.4 Technical & Behavioural Data

We automatically collect certain technical data when you use the 777tez platform. This data is used to maintain platform security, optimise performance, and improve the user experience:

• IP address and approximate geographic location derived from it
• Device type, browser version, and operating system
• Pages visited within the 777tez platform and time spent on each
• Session start and end times
• Error logs and crash reports from the platform interface
• Referral source data indicating how you arrived at the 777tez platform

3. How We Use Your Data

777tez uses your personal data only for specific, legitimate purposes. We do not process your data for purposes that are incompatible with why it was originally collected. The table below summarises the main ways we use your data:

4. Legal Basis for Processing

777tez processes your personal data on the following legal bases, depending on the specific purpose of the processing:

• Contractual necessity: Processing required to fulfil our obligations to you under the account agreement, including account management, game provision, payment processing, and settlement of bets and winnings.
• Legal obligation: Processing required to comply with applicable laws and regulations, including identity verification, anti-money laundering checks, age verification, and record-keeping requirements.
• Legitimate interests: Processing carried out for our legitimate business interests where those interests do not override your privacy rights. This includes fraud prevention, platform security monitoring, and analysis of aggregated platform usage data to improve our service.
• Consent: Processing for purposes where you have given specific, informed consent, such as receiving promotional emails or SMS messages about 777tez offers. You may withdraw consent for marketing communications at any time.

5. Sharing Your Data

777tez does not sell your personal data to any third party. We share data only where it is necessary to provide our services or where we are legally required to do so. The categories of third parties with whom we may share your data are:

• Payment processors: When you make a deposit or request a withdrawal, your transaction details are shared with the relevant payment provider (e.g. Easypaisa, JazzCash, your bank) as necessary to process the transaction. These providers have their own privacy policies governing the data they receive.
• Identity verification providers: Where identity verification is required, we may share your ID documents and verification data with third-party identity verification services. These services are contractually bound to use your data only for verification purposes and not to retain it beyond the period required.
• Game content providers: Third-party game developers whose titles are available on the 777tez platform may receive session-level data necessary to deliver their games. This does not include identifiable personal data beyond what is technically required for game operation.
• IT and security service providers: We use third-party providers for cloud hosting, platform security monitoring, and technical support. These providers operate under strict data processing agreements and cannot use your data for their own purposes.
• Law enforcement and regulatory authorities: We will disclose personal data to law enforcement agencies, financial intelligence units, or regulators where we are legally required to do so, including in connection with investigations into financial crime, fraud, or underage gambling.

In all cases where data is shared with third parties, 777tez requires those parties to implement appropriate technical and organisational security measures and to process your data only for the specified purpose.

6. Payments & Financial Data

Financial data deserves special attention given how sensitive payment information is. Here is specifically how 777tez handles your payment data when you deposit or withdraw via Pakistani payment methods:

• 777tez does not store complete card numbers on its own servers. Card transactions are processed through a PCI-DSS compliant payment gateway. We retain only the last four digits of a card number and the card type for your transaction records.
• For Easypaisa and JazzCash transactions, we record your registered mobile number and the transaction reference number. We do not have access to your Easypaisa or JazzCash account credentials or PIN.
• For bank IBFT transfers, we record the transaction reference provided by your bank, the sending account's abbreviated identifier, and the transfer amount and date.
• Transaction records are retained for the period required by our legal and accounting obligations – a minimum of 5 years – even after account closure, in line with standard financial record-keeping requirements.
• All financial data is encrypted at rest and in transit. Access to payment records is restricted to authorised staff members who require it to carry out their specific job functions.

7. Cookies & Tracking Technologies

777tez uses cookies and similar tracking technologies on our platform. A cookie is a small text file stored on your device when you visit a website. We use them to keep you logged in, remember your preferences, protect against fraud, and understand how players use the platform so we can improve it.

You can manage cookie preferences through your browser settings. Note that disabling essential or security cookies will affect the functionality of your 777tez account and may prevent you from logging in or placing bets.

8. Data Security

Protecting your personal data is one of 777tez's most important operational priorities. We implement multiple layers of technical and organisational security measures to protect against unauthorised access, accidental loss, destruction, or disclosure of your information.

• Encryption in transit: All data exchanged between your device and the 777tez servers is protected using TLS/SSL encryption. This applies to login requests, payment transactions, account updates, and all other platform interactions.
• Encryption at rest: Sensitive data stored on 777tez servers, including identity documents and financial records, is encrypted using strong encryption standards.
• Access controls: Access to player data is restricted on a need-to-know basis. Staff members only have access to the categories of data required to perform their specific job function. Access is logged and audited regularly.
• Infrastructure security: 777tez platform infrastructure is hosted on secure, managed servers with regular security patching, intrusion detection systems, and 24-hour monitoring.
• Password protection: Passwords are stored using strong one-way hashing algorithms. Even 777tez staff cannot retrieve your raw password – only you know it.
• Security testing: We conduct regular security reviews and penetration testing to identify and address vulnerabilities before they can be exploited.

9. Data Retention

777tez retains your personal data only for as long as it is necessary for the purposes for which it was collected, or for as long as we are legally required to retain it. Different categories of data have different retention periods based on their purpose and the legal obligations that apply:

• Account and registration data: Retained for the duration of your account and for a minimum of 5 years after account closure, in line with anti-money laundering record-keeping requirements.
• Transaction and financial records: Retained for a minimum of 5 years from the date of the transaction. This period may be extended where there is an ongoing investigation or legal dispute.
• Identity verification documents: Retained for as long as required by applicable law and for a minimum of 5 years from the date of verification or account closure, whichever is later.
• Customer support records: Chat transcripts and email correspondence are retained for 2 years from the date of the interaction, or longer where the interaction relates to a dispute or investigation.
• Technical and session data: Most technical and session data is anonymised or deleted within 90 days. Aggregated, anonymised analytics data may be retained indefinitely for product development purposes.
• Self-exclusion records: Where you have self-excluded from 777tez, a record of that exclusion is retained indefinitely to prevent re-registration during the exclusion period.

When the retention period for a category of data expires, 777tez will securely delete or anonymise that data in a way that prevents it from being associated with any individual.

10. Your Privacy Rights

You have specific rights regarding your personal data held by 777tez. These rights are described below along with how to exercise them.

To exercise any of these rights, contact us at support@777tez.ws with the subject line "Privacy Rights Request." We will verify your identity before processing any request and will respond within 30 days.

11. Children's Privacy

The 777tez platform is strictly for adults aged 18 and above. We do not knowingly collect personal data from individuals under the age of 18. If we become aware that personal data has been submitted by someone under 18 – whether through a misrepresentation of age at registration or any other means – we will immediately close that account, delete the associated data, and return any funds deposited by the safest method available.

If you are a parent or guardian and you believe that a minor in your care has registered for or used the 777tez platform, please contact us immediately at support@777tez.ws. We take reports of underage access extremely seriously and will act on them without delay.

We also strongly encourage adult players with children in their household to take precautions to prevent minors from accessing the 777tez platform, including by using device-level parental controls and by not sharing account credentials with anyone in the household.

12. Marketing Communications

777tez may send you promotional communications about new games, bonuses, PSL betting offers, and other platform features. We will only send you marketing communications where you have consented to receive them – either at registration or through your account notification settings.

• SMS notifications: Promotional SMS messages are sent to your registered mobile number where you have opted in. You can opt out at any time by replying STOP to any promotional SMS or by updating your preferences in your account settings.
• Email marketing: Promotional emails are sent to your registered email address where you have opted in. An unsubscribe link is included in every promotional email. Clicking it will remove you from our marketing list within 48 hours.
• Transactional messages: Account notifications, deposit confirmations, withdrawal updates, and security alerts are sent regardless of your marketing preferences as they are necessary for service delivery and account security. These are not marketing messages and cannot be disabled while your account is active.

Opting out of marketing communications will not affect your ability to use the 777tez platform or access any game or feature. You will continue to receive transactional messages related to your account activity.

13. Changes to This Privacy Policy

777tez may update this Privacy Policy from time to time to reflect changes in our data practices, changes in applicable law, or improvements to the platform. When we make changes, we will update the "Last Updated" date at the top of this page.

For material changes – meaning changes that significantly affect how we use your data or your rights in relation to it – we will provide advance notice via your registered email address or through a prominent notice on the 777tez platform at least 14 days before the changes take effect.

Your continued use of the 777tez platform after the effective date of any updated Privacy Policy constitutes your acknowledgement of the updated policy. If you do not agree with changes to the Privacy Policy, you should stop using the platform and close your account before the changes take effect. The most current version of this policy is always available at https://777tez.ws/privacy-policy.

14. Contact & Privacy Complaints

If you have questions about this Privacy Policy, want to exercise your data rights, or want to raise a concern about how 777tez has handled your personal data, please contact us using the details below. We take all privacy queries and complaints seriously and will acknowledge your contact within 48 hours.

• Email: support@777tez.ws – use the subject line "Privacy Query" or "Privacy Rights Request" so it reaches the right team quickly
• Live Chat: Available from within your logged-in 777tez account, 24 hours a day, 7 days a week
• FAQ: Answers to common privacy questions are available on our FAQ page

If you are not satisfied with our response to a privacy complaint, you have the right to escalate your complaint to the relevant data protection authority in the jurisdiction where 777tez is licensed and regulated.